Frequently Asked Questions
Will the LED lights drain my Battery? Each LED consumes only 0.003amps… If you have the 180-LED Kit and left it “ON” it would take about a week before it starts to affect the battery…
Why should I test each LED, POD or Strip before I install the kit? What if your order was damage in-transit to you? You do not want to install without testing to find a damage LED. So before you install test each item. We have had a very good success in shipping and almost 99.9999% arrive without damage.
What if I receive something damaged? Please send an e-mail with your name and shipping information as well as a detailed message of the problem.
What if a Strip does not work? Take two aspirin and call us in the morning… No… Check the wiring… Make sure it is connected correctly. If it does not illuminate call 561.319.7300 for replacement.
My lights turn ON but are very dim. What’s the problem? This is a normal indication that there is a “short circuit” within your wiring… Look for a Positive (RED) wire touching the Frame of your bike. OR most likely the “Cut End” of a Flexible Strip is not sealed with Silicone and is touching the Frame of the Bike… Always remember that the frame of the Motorcycle is negative charged…
How long does it take to received my order? We try our very best to ship same day order is received or for sure the following day. Domestic USA orders should be received 3 to 4 business days from date of order.
Joe, what is your favorite Kit and why? Good question… I have two favorites… 1) 351-LED MultiColor Accent Light Kit and 2) 207-LED Multicolor Accent Light Kit… Both kits are designed the same in four (4) parts… The Remote Control, Engine, Wheels and the Road Coverage Kit… Both Kits are easy to install… Just follow the instructions included with each Kit… Both Kits are as bright if not brighter than most any kit on the market at about a 25% discount with Free Shipping… You can’t beat either one of these… But the 351-LED Kit stands out in my mind because it has the best variety of Strips.
How long is your product guaranteed? For as long as you own it. Something breaks or does not work I replace it. It’s a no mumbo-jumbo Life-Time Guarantee..
How difficult is it to install a Kit? As long as you read carefully the Installation Instructions and take your time you will be successful… If you do not understand or have difficulty give us a call and we will walk you through the installation… We have sold thousands of Kits without any failure to install.
How long does it take to install a Kit? Most of us can install most any kit in a couple hours. It will take an inexperienced person a bit longer. The more complex Kits would take the majority of a morning or afternoon…
What if I do not receive my order? When we process your order and ship it, you will receive a confirmation email with the order and tracking number. Go to www.usps.com/tracking. There you can put in the tracking number to locate your package. If there is a problem call the post office about your order. If still no luck, then call or e-mail me and I will take care of it. But please make me your last resort…Thank you.
How much is international shipping? Depending on the location, the package size, and weight most international shipments are between $20-$30.
How many LEDs can I connect to the Remote Control? Good question… This Remote Control is my workhorse… You can connect at least 1,000 LEDs.
Can I change my order once I have placed it? If notify us before we ship for sure we can change your order. If it is already ship you can Exchange the order.